5 weeks ago
Kitty has managed our recent move, despite the very uncertain times at present, faultlessly... She and the team at Frost's have been quick to respond and efficient, making the whole process seamless with constant support and communication. Thank you for everything!
11 weeks ago
Coreen De Sousa
Having relocated from SA we made contact with Estate Agents in St Albans and were fortunate enough to meet up with the very professional and cheerful Rose at Frost's, St Albans. She met each and every one of our requirements and any queries we had were dealt with immediately and nothing was too much trouble. Truly an asset not only to Frost's, but the entire Estate Agency industry! Thanks again Rose. Pedro & Coreen De Sousa
13 weeks ago
Jack and Eve Pennell
During the sales process we were extremely impressed by the energy and efficiency of Rochelle Collins, the Sales Progressor. Solicitors are not always the quickest people on the planet, but Rochelle ensured that they were always kept on their toes, and thereby did exactly what her title suggests - by progressing the sale. She was a practical, non-nonsense help, who responded quickly and effectively to emails or phone calls, and generally gave us a sense of confidence that she had our interests as sellers at heart. Highly recommended!.
16 weeks ago
Having just completed a property sale through Frosts, I've been very impressed by the service received from the team. At the front end, John Sullivan gave excellent advice based on a realistic and honest assessment of the market. When the need to adjust asking price became evident, the advice received was, again, considered and pragmatic (as evidenced by the property then shifting within a week). James Brookes took over for the sales price negotiations and did a particularly excellent job when dealing with a delicate renegotiation of the sales price following the buyers' receipt of survey. Once again, the advice received was considered and pragmatic. Throughout the process, Frosts kept in contact and managed to achieve a good balance between 'doing business' and protecting my interests as the seller.
17 weeks ago
Wonderful experience at Frost's St Albans. My family have been using them now for 2 years and never has there been a disappointing moment. Our point of contact Kitty Hills is a key asset to there business. Looking forward to another seamless trouble free year with them.
10 weeks ago
James At Harpenden office, has handled the very complicated sale of our property with the upmost professionalism from valuation to completion. Nothing was too much trouble, always returned our calls and queries when he said he would. Would highly recommend. And would use again
13 weeks ago
Without a doubt the best State Agency in Harpenden, they are great and help you throughout the process, I have to recognise our Agent Lily, who guided us throughout the process solving each problem in a really fast and effective way! Now we are really happy in our new house thanks to Frost, totally recommended :)
28 weeks ago
I thought I best leave a review to just let you all know how amazing my experience has been so far with Frosts Estate Agents Harpenden. From walking in the door I met with Lily Dawes who found us the perfect new place for me and my partner. We felt looked after every second of the way and has made everything as easy as possible. My experience with other estate agents in the past does not compare to the attention and personalised care we have received. Lily has made sure we have everything we need and has been very attentive to our requests / needs. Would recommend highly and very pleased to have used Frosts for rentals.
10 weeks ago
Great service by Trudie very professional and friendly beyond great Was in the thick of it with us and handled our ever lasting sale with the utmost urgency Thankyou Trudie
28 weeks ago
Myself and my partner contacted Frosts to enquire about the property we are now renting. We met Lily at the property and she was really friendly and informative about the area as well as the property itself. She didn't rush us around the place, and took the time to talk us through the process as well as getting to know what our needs were and if the property was a match to that. She helped us through the whole process whenever we had any questions. We were able to arrange moving in swiftly. This care has continued once we are in the property too, as when we had some issues with house appliances they have arranged for these to be sorted asap. I would really recommend Frosts and especially Lily, its been such a simple and straightforward process and we are so happy to be in such a great property that suits us perfectly.
2 weeks ago
Dan, Neil and the team were professional and effective when selling my property. They found a good buyer and made the sale process very easy for me while working around the restrictions of covid 19. Thank you.
10 weeks ago
I sold my late mothers house through Frosts and have been very happy with them.My thanks in particular go to Matt, Trudy and Sean as they were the main people I dealt with during a difficult period for me personally. All the staff however have been professional, friendly , helpful and approachable and I would recommend them to anyone. They kept in regular contact with us through the process and got us over the finishing line after a difficult period for the housing market. Once again many thanks to all of you .